Templates
- Online Services Account Request Form - Writable
- Registered Services Template
- Registered Services — Re-Registration Template
- Registered Services Retroactive Eligibility Template
- Higher Levels of Care Registration Template
- Higher Levels of Care Registration Template Instructions
- Home Health Clinical Tool for Authorization Requests
- Discharge Template — Higher Levels of Care
- Discharge Template — Registered Services
- Psychological Testing Registration Template
- Adult Group Home Registration & Re-Registration Template
Frequently Asked Questions (FAQs)
- Higher Level of Care FAQs
- CT BHP Provider FAQs
- IOP FAQs
- IOP Cheat Sheet
- Psychological and Neuropsychological Testing FAQs
- Dual Eligible FAQs
- Adult Group Home FAQs
Manuals
ProviderConnect Manuals
- Entering Member Alerts
- Inpatient Bed Tracking Manual
- Adult Group Home User Manual
- Registered Services User Manual
- Higher Levels of Care User Manual
- Home Health User Manual
- MTR and Bed Tracking User Manual
- SFIT User Manual
Videos
- Videos are currently being updated, in the meantime please check out the manuals in the manuals section above.