The formation of the Connecticut Behavioral Health Partnership (CT BHP) is one step towards improving services for HUSKY enrolled children and families and DCF involved children with special behavioral health needs. The CT BHP understands that managed behavioral health care solutions must be dynamic and diverse.

We are dedicated to improving the quality and effectiveness of behavioral health services, to simplifying access to those services, and to making the system more efficient and accountable through:

• Utilization Management: The CT Behavioral Health Partnership will provide prospective, concurrent and retrospective utilization management services for eligible children and adults. The quality of services provided will be monitored and managed and frequent users of services and those at high risk will be identified through prospective, concurrent and retrospective processes. The utilization management process will support providers in delivering medically necessary and effective care with minimal administrative barriers.

• Intensive Care Management: Some members will be referred to intensive care management services when they meet criteria established by the CT Behavioral Health Partnership. Intensive care management refers to specialized care management techniques that are available to members at risk or who are encountering barriers to effective care.

• Enhanced Web Systems: Web-enabled services such as registration of services that do not require clinical review, on-line look up, provider and member referral connects and case management planning will provide the infrastructure required for a fully integrated system of care and will reduce administrative burdens for providers.

• Peer Specialists: Peer Specialists will support members and families by providing support and advocacy and building life-skills training and programs.

Only through vision, innovation and commitment are we able to provide customized and effective solutions that our members, clients, and providers require. Our management techniques and principles support the “Key Aspects” of quality care:

• Coordination and Continuity of Care - Provide a one stop service for members, families, and providers to access services along the continuum of care.

• Emphasis on Early Intervention - This is perhaps the greatest inherent opportunity in developing an integrated system, especially for people with disabilities and chronic illnesses, of whom many are high risk.

• Value-added Services - Services need to be both traditional and non-traditional and are based on what will most benefit our members. Creative individual-centered planning approaches are promoted and supported.

• Greater Accountability - When members and their families are actively engaged in the service system, our organizational performance, consumer satisfaction, quality of life, and positive health outcomes result.

The team at the CT Behavioral Health Partnership is proud to serve children and families with behavioral health disorders.