Connecticut Behavioral Health Plan
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For Providers
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Provider Handbook
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CT BHP Provider Manual – Complete Edition
   
Also printable by section:
   
SECTION I: Introduction
  (Overview of the Connecticut Behavioral Health Partnership, Quick Reference Guide to the Partnership)
   
SECTION II: Participating as a CT BHP Provider
  (Provider Enrollment, Participating Provider Responsibilities, Supports Available to CT BHP Network Providers, Claims and Billing Information, Rapid Response Team)
   
SECTION III: Verifying Member Eligibility
  (Options for Verifying Member Eligibility for CT BHP Services, Non-Husky Children)
   
SECTION IV: CT BHP Approach to Care Management and Utilization Management
  (Principles of Recovery and Resiliency, Overview of Services Requiring Authorization and Concurrent (Continuing Stay) Reviews, Authorizing the Initiation of Services, Participating in a Concurrent (Continuing Stay) Review, Registering Services, Discharge & After Care Plan, Working with Care Managers, Critical Elements in Treatment Plans, Other Reviews Conducted by CT BHP)
   
SECTION V: Interface with the HUSKY MCOs
  (Collaboration across Delivery Systems, Overview of Services Covered by HUSKY MCOs, Overview of Services Covered by the CT BHP)
   
SECTION VI: Departments and Services of the ASO
  (System Management and Development, Provider Relations/Network Operations, Peer Specialists, Quality Management)
   
SECTION VII: Rights and Responsibilities
  (Honoring Member Rights, Filing Inquiries, Complaints, Grievances and Compliments, Filing Administrative Appeals, Filing Medical Necessity Appeals)
   
Appendix A: Glossary of Terms
   
Appendix H: Mixed Services Protocols: Responsibilities of the CT BHP and the HUSKY MCOs
  (Co-Occurring Medical and Behavioral Health Condition (Screening, Referral, and Coordination), Freestanding Medical/Primary Care Clinics, Home Health Services, Hospital Emergency Department, Hospital Inpatient Services, Hospital Outpatient Clinic Services, HUSKY Plus Behavioral, Long Term Care, Mental Health Clinics, Methadone Maintenance, Multi-Disciplinary Examinations, School-Based Health Center Services, Transportation)
   
 
  1. Frequently Asked Questions
  2. Adolescent/Adult Substance Abuse Guidelines
  3. Child Psychiatric Level of Care Guidelines
  4. Adult Psychiatric Level of Care Guidelines
   
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